Privacy Policy

Effective Date: 1st January 2025

Information We Collect

At quorivantos, we collect various types of information to provide you with comprehensive capital budgeting services and educational resources. The information we gather helps us deliver personalised financial planning tools and maintain the security of our platform.

Personal Information

Full name, email address, and contact details when you create an account
Professional information including job title, company name, and industry sector
Financial planning preferences and investment objectives for our budgeting tools
Communication history with our support team and educational programme enquiries

Technical Information

We automatically collect certain technical data when you use our platform. This includes your IP address, browser type, device information, and usage patterns. We use cookies and similar tracking technologies to enhance your browsing experience and provide analytics about platform performance.

How We Use Your Information

Your personal information serves several important purposes within our capital budgeting platform. We process this data to deliver educational content, maintain platform security, and improve our services based on user feedback and behaviour patterns.

We never use your personal financial data for marketing purposes or share it with third parties for their commercial benefit.

Primary Uses

Account management and platform access form the foundation of our data processing. When you register for educational programmes or access our budgeting tools, we use your information to verify your identity and provide appropriate access levels. Customer support communications also rely on your contact details and account history to resolve issues efficiently.

Platform improvement represents another significant use of collected data. We analyse usage patterns to identify popular features, common user challenges, and opportunities for enhancement. This analysis helps us develop more effective educational materials and streamline our capital budgeting tools.

Information Sharing and Disclosure

quorivantos maintains strict controls over information sharing. We do not sell personal data to third parties or engage in data brokering activities. However, certain limited sharing may occur under specific circumstances outlined below.

Service Providers

We work with carefully selected service providers who assist with platform operations, including cloud hosting, email delivery, and payment processing. These providers have access only to information necessary for their specific functions and are bound by strict confidentiality agreements.

Legal Requirements

In accordance with Australian privacy laws, we may disclose information when required by law enforcement, court orders, or regulatory authorities. We will notify affected users when legally permitted to do so.

Response to valid legal process or government requests
Protection of our rights, property, or safety of users
Prevention of fraud or illegal activities

Your Privacy Rights

Under Australian privacy legislation, including the Privacy Act 1988, you possess several important rights regarding your personal information. These rights ensure you maintain control over your data and can make informed decisions about its use.

Access Rights

Request copies of personal information we hold about you, including how it's being used and who has access to it.

Correction Rights

Update or correct inaccurate personal information in your account or our records.

Deletion Rights

Request deletion of your personal information, subject to legal and operational requirements.

Portability Rights

Receive your personal information in a structured, commonly used format for transfer to other services.

Exercising Your Rights

To exercise any of these rights, contact our privacy team using the details provided at the end of this policy. We typically respond to requests within 30 days, though complex requests may require additional time. We may need to verify your identity before processing requests that involve sensitive personal information.

Data Security and Protection

Protecting your personal information remains a top priority at quorivantos. We implement multiple layers of security controls to safeguard data against unauthorised access, alteration, disclosure, or destruction.

Technical Safeguards

Our platform uses industry-standard encryption for data transmission and storage. All sensitive information is encrypted using AES-256 encryption, and we maintain secure database environments with regular security audits. Access controls ensure that only authorised personnel can access personal information, and all access is logged and monitored.

Organisational Measures

Staff training programmes ensure our team understands privacy obligations and data handling procedures. We conduct regular privacy impact assessments and maintain incident response procedures to address potential security breaches quickly and effectively.

In the unlikely event of a data breach that may affect your personal information, we will notify you within 72 hours as required by Australian privacy laws.

Data Retention and Deletion

We retain personal information only for as long as necessary to fulfil the purposes outlined in this privacy policy or as required by Australian law. Different types of information have different retention periods based on their purpose and legal requirements.

Information Type Retention Period Reason
Account Information 7 years after account closure Legal and regulatory requirements
Communication Records 3 years Customer service and dispute resolution
Usage Analytics 2 years Platform improvement and development
Marketing Preferences Until withdrawn Ongoing consent management

When retention periods expire, we securely delete or anonymise personal information using industry-standard data destruction methods. Some information may be retained in anonymised form for statistical purposes, but this cannot be linked back to individual users.

International Data Transfers

While quorivantos operates primarily within Australia, some of our service providers may be located overseas. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your data.

Any international transfers comply with Australian Privacy Principle 8, which requires us to ensure overseas recipients provide adequate protection for your personal information. We use standard contractual clauses and other approved mechanisms to maintain data protection standards equivalent to those required in Australia.

Transfer Locations

Personal information may be transferred to service providers in the United States and European Union for cloud storage and technical support services. These transfers are covered by appropriate data protection agreements and are subject to regular compliance monitoring.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide platform functionality. These technologies help us understand how users interact with our capital budgeting tools and educational content.

Types of Cookies We Use

Essential cookies enable core platform functionality, including user authentication and security features. These cookies are necessary for the website to function properly and cannot be disabled without affecting platform performance.

Analytics cookies help us understand user behaviour and improve our services. These cookies collect information about page visits, time spent on the platform, and feature usage patterns. You can opt out of analytics cookies through your browser settings or our cookie preference centre.

Preference cookies remember your settings and customisations to provide a personalised experience. This includes language preferences, display settings, and educational programme interests.

Children's Privacy

quorivantos's capital budgeting platform is designed for professional and educational use by adults. We do not knowingly collect personal information from children under 16 years of age. Our educational programmes and services are intended for professionals, university students, and mature learners pursuing career development.

If we become aware that we have inadvertently collected personal information from a child under 16, we will delete this information promptly. Parents or guardians who believe their child has provided personal information to us should contact our privacy team immediately.

Changes to This Privacy Policy

This privacy policy may be updated periodically to reflect changes in our practices, technology, or legal requirements. We will notify users of material changes through email notifications and prominent notices on our platform.

Minor updates, such as clarifications or formatting changes, may be made without prior notice. We encourage you to review this policy regularly to stay informed about how we protect your personal information.

The current version of this privacy policy is dated 1st January 2025. Previous versions are available upon request for reference purposes.

Contact Information

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us:

Privacy Officer
quorivantos
41 Station Rd, St Leonards TAS 7250, Australia

Phone: +61 408 731 311
Email: info@quorivantos.com

We aim to respond to all privacy enquiries within 30 days of receipt.